Accessibility Statement

Our Commitment

Ella's Therapeutic Baths & Spa is committed to ensuring digital accessibility for all visitors, including people with disabilities. We are continually working to improve the usability and accessibility of this website and to apply relevant accessibility standards. We aim to comply with applicable accessibility requirements under the Americans with Disabilities Act (ADA) and state accessibility laws.

Standards We Aim to Meet

We aim for this Site to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Ongoing Efforts

As this website continues to evolve, we are working to:

• Provide clear, descriptive text alternatives for meaningful images
• Ensure the Site can be navigated using a keyboard
• Maintain sufficient color contrast between text and background
• Use clear headings and consistent navigation structure
• Ensure forms include clear labels and instructions

Accessibility is an ongoing effort, and we may not yet have addressed every issue on every page.

Third-Party Content

Portions of this Site link to third-party platforms — including our Vagaro booking system and our social media pages (Facebook, Instagram, TikTok) — which we do not control and which are not covered by this statement. Accessibility on those platforms is the responsibility of the respective platform operator.

In-Spa Accessibility

Beyond our website, we're proud to offer an Accessible Hydrotherapy Bath at our physical location, designed to make our bath services more accessible for guests with mobility considerations. Please contact us directly to discuss accommodations for your visit.

Feedback

We welcome your feedback on the accessibility of this Site. If you encounter a barrier or have difficulty accessing any content, please let us know:

We will review and respond to accessibility feedback within 5 business days. If you need information from this website in an alternative format (such as large print, audio, or accessible electronic format), please contact us and we will provide it free of charge.